Shipping policy
SHIPPING POLICY
PROCESSING TIMES
All our products are handmade and made-to-order with love and attention to detail. Please allow the following processing times before your order ships:
ā¢Ā Lighter Products: 15-21 business days ā¢Ā Wedding Wear: 21-30 business days
ā¢Ā Bridal Wear: 1-1.5 months (4-6 weeks)
Processing times are clearly mentioned in each product description. Processing begins after order confirmation and payment.
SHIPPING INFORMATION
⢠Shipping time is additional to processing time.
⢠Domestic shipping within India: 3-7 business days
 ⢠International shipping: 7-15 business days (where available)
⢠Shipping costs calculated at checkout based on location and weight
MADE-TO-ORDER NOTICE
Since each piece is individually crafted by hand, slight variations in color, texture, and finish are natural and make your item unique. We do not maintain ready stock - every order is specially made for you.
ORDER UPDATES
⢠Order confirmation sent within 24 hours ⢠Progress updates provided during the making process ⢠Shipping notification with tracking details once dispatched
IMPORTANT NOTES
⢠Rush orders may be accommodated with additional charges (contact us first) ⢠Processing times may extend during festival seasons and peak wedding periods ⢠Custom/personalized orders cannot be cancelled once production begins
CONTACT US
For any questions about your order or shipping, please contact us at satinbysukhmani@gmail.com