Privacy policy

Privacy Policy

SUKHMANI KAUR🌻RUPINDER KAUR operates this store and website, powered by Shopify, to provide you with a curated shopping experience (the “Services”). This Privacy Policy outlines how we collect, use, and share your personal information. By using the Services, you acknowledge and accept the practices described here.

1. Personal Information We Collect

We may collect the following categories of personal information:

Contact Information: Name, billing/shipping address, phone number, email.
Financial Details: Card/payment information, transaction records.
Account Info: Username, password, preferences.
Order History: Items viewed, purchased, returned, or exchanged.
Communications: Messages or inquiries you send us.
Device & Usage Info: IP address, browser type, browsing activity on our site.

2. How We Collect Your Information

Directly from you: During account creation, purchases, or communication.
Automatically: Through cookies or similar tech during your interaction with the site.
From service providers & partners: Who help us process payments, ship products, or deliver advertising.

3. How We Use Your Information

We use your personal data to:

Fulfill orders and manage your account
Process payments, returns, and shipping
Improve your shopping experience
Communicate with you (support, order updates, etc.)
Send marketing or promotional content (opt-out anytime)
Detect fraud, secure our Services, and comply with legal obligations

4. How We Share Information

We may share your information:

With Shopify (our platform provider) and service providers (e.g., shipping, IT, payment processors)
With marketing partners for advertising (based on activity across websites, where applicable)
As required by law, during legal proceedings, or in business transfers (e.g., merger)
With your consent or when you link to third-party tools or platforms

5. Shopify's Role

Shopify hosts our store and may process your personal data to provide enhanced features and ensure platform security. Shopify may also use aggregated data from interactions across different stores to improve its services. Shopify is independently responsible for such uses of your information.

6. Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect their data. If you believe a child has submitted personal data, contact us and we will delete it.

7. Data Security & Retention

We implement safeguards to protect your information, though no method is 100% secure.
We retain personal data based on:

Account data: Until deletion + 3 years (legal compliance)
Transaction data: 7 years (per Indian accounting standards)
Marketing preferences: Until you opt out
Support messages: 2 years after last interaction

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access or correct your data
Request deletion of your personal information
Opt out of targeted advertising
Object to or restrict processing
Withdraw consent at any time

We do not discriminate against users who exercise these rights. To make a request, contact us via the information below. We may verify your identity before processing requests.

9. Indian User Rights

In accordance with the Digital Personal Data Protection Act, 2023, Indian users may:

Access, correct, or erase their data
Withdraw consent
File complaints to our Grievance Officer
Request data portability (if applicable)

10. Grievance Redressal

Grievance Officer: SUKHMANI KAUR
Email: satinbysukhmani@gmail.com
Address: EB-51, Maya Enclave, Hari Nagar, New Delhi, 110064
Response Time: Within 72 hours

11. International Data Transfers

Your data may be stored or processed in India or other countries where our service providers operate. Appropriate safeguards are used to protect your data in such cases.